Laura Poa Receptionist
“My main focus of when a client reaches out to our firm is that they feel like they made the right choice in calling us for our help”. – Laura Poa
Laura Poa is the Receptionist at Brown & Brothers Law Firm. In this role, she handles incoming calls, performs a variety of administrative duties, and serves as one of the front lines of communication with clients. Laura manages the firm’s mail, correspondence, phone calls and messages, and works closely with our Business Manager to ensure that statements and financials are properly managed.
Laura brings more than 10 years of experience to her role as Receptionist. Prior to working for B&B, Laura worked in a fast-paced environment as an Administrative Assistant for a Staffing and Recruiting firm. In this role, Laura assisted with overseeing 200 employees. This experience helped her develop excellent communication and organizational skills.
Professionally, Laura is passionate about helping clients who need the expertise of our law firm. Whether it is a phone call or assisting one of our attorneys with administrative duties, Laura takes her role seriously. She is constantly complimented for her patience and being a great listener. She is also known for being a problem solver.
Laura’s passion for helping others extends into both her professional and personal life. Laura volunteers whenever possible at local food banks, school organizations, and community events. She particularly enjoys volunteering at her daughter’s school. She is a proud working mother of three wonderful children.
Laura was born and raised in Texas, and as such, is an avid fan of state and local sports teams. She is a fan of the Houston Astros, Texans, Rockets, and others. In her spare time, Laura is passionate about spending time with her family and friend, enjoying the outdoors, reading, and photography.